Policies

Appointment Policy
All services provided require appointments. For your convenience, we recommend scheduling your next appointment prior to leaving Massage Rain.

Cancellation Policy
As a courtesy to clients, please provide at least 24 hours’ notice for cancellations.
(A service charge of $25 may be applied if notice is not given.)

Arrival Time
We recommend you arrive at least 15 minutes prior to your appointment. This allows enough time for the appropriate paperwork to be completed as well as a consultation so that we can customize your session.

Late Arrival Time
Life complications sometimes lead to late arrival. However, as courtesy to following guests, late arrivals will only receive the remaining available appointment time and will be charged in full.

Forms of Payment
Visa, MasterCard, American Express, Discover, and cash. Payment is expected at the time of treatment. (NO CHECKS)

Guest Etiquette
As a courtesy to our guests, Mobile devices must be turned off or to vibrate.